Mine is a very emotional piece to me. It has allowed me to keep a lost loved one with me at all times. I can hold this close to my heart when I become emotional. I am so thankful that the quality tells me that I will have this forever. Furthermore, this company is at a beyond belief exceptional level. I submitted a written request for my necklace due to the sentimental nature, not only did I get an immediate response, but this was made and arrived to me in 2.5 days. Each time that I wrote a thank you, I received an immediate response. I felt as though this total stranger was grieving right along with me and really wanted to help do something amazing for me to make me feel better. Overall, there is nothing I could more highly recommend. Very special jewelry and company.