This item is perfect. It came exactly as ordered. I don’t understand people complaining. The picture is not upside down, if you read the website it tells you it is purposely placed in reverse so you can see it correctly while wearing. Also, for people complaining about projection not working, you must shine a light into the back, flat side of the pendant jewel...not the front faceted jewel side. Additionally, you must place the light directly against the back of the jewel & allow no light to shine around the sides. You cell phone light or a penlight...something with a small direct light...works best. It also helps for the room to be very dark. DON’T HESITATE TO TRY THIS...I WISH I HADN’T WAITED SO LONG! I’ll be ordering again for sure!!