I ordered this necklace as a gift for our Mom for Mother's Day. We lost our Dad a few months ago and we wanted to give something memorable to her. When she opened it, thinking it was just an ordinary necklace she had a smile on her face. But when I showed her how to look inside the gem, she immediately cried then smiled again! Mixed emotions I guess. BUT overall, she loves the necklace. She was showing it to everyone and would not take it off her neck at all. The feature of seeing the photo thru a light on a blank wall is a bit tricky, but once you have the right positioning of the light, it is great. Thank you for this beautiful, inside and out, piece.